Return & Refund Policy – KNJPerfume

1. No Returns on Opened/Used Products

Due to the nature of perfumes, opened or used bottles cannot be returned.

2. Damaged or Wrong Product

If you receive a damaged or incorrect product, report it within 48 hours of delivery.

Send photos/videos as proof to our WhatsApp or email.

Verified cases will be replaced or refunded.

3. Refund Processing

Refunds will be processed after verification.

Payment refunds will be made via the original payment method or as mutually agreed.

4. WhatsApp Orders

All orders are placed via WhatsApp.

Any returns or replacement requests must be communicated through WhatsApp only.

5. Contact for Returns/Queries

WhatsApp/Phone: +91 76072 55023

Gmail: knjperfumeofficial@gmail.com